If there's one thing everyone knows about Chick-fil-A, it's that the fast food chain is always closed on Sundays. While their hospitable and respectful customer service reputation follows them, there is really nothing like craving that Original Chicken Sandwich and not being able to satisfy the craving until Monday. However, at the heart of Chick-fil-A is a restaurant chain that cares for its customers, so when the power was out in Atlanta's Hartsfield-Jackson International Airport, the chicken chain stepped in to help passengers as the nation's busiest airport.
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On Sunday, December 17, a massive power outage struck the Atlanta airport and caused more than 1,100 cancelled flights during a busy holiday travel time, as The Atlanta Journal-Constitution reported. A fire damaged an underground electrical facility, and chaos reigned in the airport as thousands of stranded travelers had no way to adjust plans.
Chick-fil-A spokesperson Jackie Jags announced via statement regarding the incident at Atlanta's Hartsfield-Jackson Airport,
"The mayor called about 10 p.m. and asked for assistance. We immediately mobilized staff and team members who live and work near the airport, and they are making sandwiches and delivering them to the EOC (emergency operations center). City and airport officials there are distributing sandwiches to passengers who are stranded due to the power outage.
It has been a very difficult day for thousands of travelers, and while Chick-fil-A is always closed on Sunday, our restaurants open occasionally to serve communities in need. We do not make a profit, but do what we can to offer comfort to people experiencing hardship."
The City of Atlanta tweeted a message of support for passengers alerting them of Chick-fil-A's impending arrival.
The City of Atlanta has mobilized the Georgia International Convention Center and will provide shuttle services for anyone who needs a place to stay for the night. @ChickfilA will provide food for passengers.
